Puzzletome Privacy Policy

Last updated: 25th May 2018

Summary of how we use your data

Puzzletome uses your personal data to manage and administer your membership of the forum and website, and to keep in contact with you for these purposes.

Where we rely on your consent, such as any consent we seek for email marketing, you can withdraw this consent at any time.

What does this policy cover?

This policy describes how Puzzletome (also referred to as "we" or "us") will make use of the data we handle in relation to our members.

It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the "What rights do I have?" section.

What information do we collect?

We collect and process personal data from you when you join. This includes:

  • your email address; and
  • your marketing preferences, including any consents you have given us.

What information do we receive from third parties?

We do not receive any information about you from third parties.

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

  • As required by Puzzletome to provide our services and pursue our legitimate interests, in particular:
    • we will use your information to manage and administer your membership and to keep in contact with you for these purposes.
  • Where you give us consent:
    • we will send you direct promotional / marketing material by email;
    • on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
  • For purposes which are required by law:
    • we may respond to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below in the "How do I get in touch with you?" section.

Who will we share this data with, where and when?

We do not share your data with third parties as a matter of course however personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.

What rights do I have?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don't have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

These rights may be limited if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to the Information Commissioner's Office.

How do I get in touch with you?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at privacy@puzzletome.com.

How long will you retain my data?

We process the majority of your data for as long as you are an active member.

Where we process personal data for marketing purposes or with your consent, we process the data unless you ask us to stop, when we will only process the data for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.